OPERATIONS & AUTOMATION LEAD

Muhammad Ali

whatsapp image 2025 02 27 at 10.00.19 pm
What I Do (End-to-End)

I own and manage complete business operations systems from lead generation and onboarding to CRM pipelines, automations, communications, and internal workflows.

I help businesses scale by designing and owning their automation, CRM, and operational systems.

With 5+ years across sales, operations, and automation, I understand client needs at both business and technical levels — and turn them into working systems.

I’ve worked across CRM architecture, outreach systems, onboarding automations, sales pipelines, websites, and integrations — currently leading technical operations and managing cross-functional teams.
I bring real-world execution experience, offering practical solutions, clear options, and systems that teams can actually operate and scale.

How I Support Clients

I step in as a systems owner — handling automation, CRM, operations, and integrations so businesses and agencies can focus on growth.

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GoHighLevel Automations

Advanced workflows, campaigns, and automation systems built inside GoHighLevel.

CRM & Pipeline Management

Structuring and managing sales, onboarding, and support pipelines.

Client Journey & Integrations

End-to-end journeys using SMS, email, payments, and third-party tools.

Operations & Delivery Support

Supporting day-to-day operations and internal system workflows.

Technical Project Management

Coordinating delivery between clients, operations, and technical teams.

Web & Systems Support

Managing websites, funnels, and connected systems.

Core Capabilities

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My Experience

2023-2026

Sparkpro Technologies

Owned end-to-end operations including CRM automations, staffing workflows, client delivery systems, HR coordination, payroll support, and technical integrations.

2023

Oligo Consulting

Led operations and automation for real estate marketing, truck dispatching, and digital agency projects, managing CRM systems, integrations, and cross-functional teams.

2022-2023

Iz Square

Managed CRM workflows, outreach personalization, onboarding automations, and pipeline systems for sales and customer support teams.

2022

Techception

Senior Sales Executive

Developed strong sales, negotiation, and client communication skills experience that now informs my operations and automation work.

Portfolio

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